CALL CENTRE REPRESENTATIVE - MY AGED CARE
WOLLONGONG, NSW, 2500
FULL TIME, PART TIME, CASUAL
Call Centre Representative - Wollongong
Both Full Time 38 hours and Part Time 30 hours per week available
Start Date : 1st February 2018
Imagine working in an environment where the culture is built on Open Book Management principles.
Imagine a workplace that shares its financial information with every employee.
Imagine being celebrated for who you are and rewarded for achieving your goals a work.
About the role:
We are currently recruiting for My Aged Care which is an inbound call service that makes it easier for older people, their families and carers to access information on ageing and aged care. People can have their needs assessed and be supported to locate and access services available to them.
As one of our Call Centre Representatives you will be responsible for speaking on behalf of some of Australia's biggest brands. The role is based in our call centre in Wollongong in a rapidly-growing team. Your role will be fast-paced and dynamic, with the potential to receive monthly rewards for achieving targets.
To be successful in this role, you will have the ability to:
build a relationship with customers over the phone
work in a fast-paced environment with set targets and timeframes
actively listen while also performing other tasks
competently use a computer
demonstrate outstanding customer service skills
work on a rotational roster Monday – Saturday
What we can offer you:
comprehensive paid training
a diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
opportunity for further development and career growth
a culture built on fun, respect, integrity, innovation and transparency
incentives paid monthly for performing to expectations
A National Police Clearance is required as part of the Stellar recruitment process. You must also be eligible to work in Australia.
We are an award-winning global contact centre business operating from centres based in Australia and the Philippines. We partner with some of Australia's most loved brands, as well as government, healthcare and travel industries.
Applications close: 19th January 2018