PRODUCT & SERVICE INNOVATION DESIGNER
IRT GROUP- WOLLONGONG
WOLLONGONG, NSW, 2500
Product & Service Innovation Designer
Classification: F/T (Up to 12 months)
Location: IRT Market Street, Wollongong
Applications close: Monday, 12 December 2016
Your Role: If you are a proven high performer with a passion for innovation and the development of new products, services and business models, then IRT is looking for you to join its team. Reporting to the Head of Product and Service Innovation, and forming part of the strategy portfolio, your role will be play a significant part in driving IRT's innovation process and the success of IRT as an innovative organisation.
Your Responsibilities: Working directly with the business units of IRT, you will provide advice on customer led product and service innovation whilst enabling and facilitating a test and learn experimentation approach.
Your role will work closely with a range of internal and external innovation catalysts to identify exciting new propositions necessary to grow IRT. Keeping a deep understanding of the landscape of the external environment, industry customer segments, market positioning and competitor offerings will significantly influence your ability to be successful in this role.
You will be responsible for the identification, ongoing development and enhancements of existing and/or new products and services to increase the value of IRT to customers across the short, medium and long term.
To be successful: You will have tertiary (degree) qualifications in a relevant field along with demonstrated experience in a similar role. Your working knowledge of design thinking, including an understanding of a variety of product and business development tools and methodologies, will be excellent. Strong experience in undertaking customer and market research analysis and interpreting results to improve business practices are pivotal to success in this role.
Experience with Aged Care and an understanding of the Retirement and Aged Care industry will be highly regarded.
Benefits of working for us:
On top of a competitive remuneration structure with salary packaging options, this role also offers:
The opportunity to contribute to the overall growth of IRT
Recognition and rewards via social technology, earning points that can be converted into gift cards
Ongoing professional development with career progression opportunities
The ability to positively contribute to the lives of older Australians.