At Kathmandu we believe adventures are the stuff of life. Whether cycling around the park at lunchtime or trekking through the remote jungles of Borneo, it all comes from an innate human desire to seek out new experiences. At the end of the day, everything we do is about inspiring adventure and encouraging freedom. Freedom to explore, regardless of the destination. Freedom to enjoy travel and the outdoors under any conditions. Freedom to discover the world around us. Because what is life, if not an adventure?
We are on the lookout for an enthusiastic individual who would like to combine their extensive retail experience with their hunger for travel, adventure and the great outdoors. An exciting 3IC position has become available in our Wollongong store that will see you assisting the Store Manager and Assistant Manager in leading very passionate and dedicated individuals within the Kathmandu family. To succeed in this role you must be dedicated to creating a customer service and sales culture where the team exceed expectations by providing every customer the best advice for all their future adventures. This role will require availability over late night trading hours, public holidays and weekends.

As the successful candidate, you will have previous supervisory experience in a retail or customer service environment. You will be confident in assisting and supporting the Assistant Manager and Store Manager in developing and motivating your team to reach results and drive sales. Skills in point of sale, stock control, cash handling, security, store presentation and all aspects of building a successful team will come easily to you due to your experience and passion for retail. Finally, exceptional problem solving abilities and a proactive approach will see you succeed in this role.

To be successful for this fantastic role we require you to:

Deliver exceptional customer service
Assist in leading and empowering a large team in providing excellent customer experiences
Execute our visual merchandising vision
Demonstrate expert product knowledge
Maximise selling opportunities
Thrive in a busy environment with a genuine passion for our products
In return for your commitment and enthusiasm to achieve strong sales results you will:

Be welcomed and supported on a daily basis by a strong team determined to see you succeed
Have the chance to work with a group of proactive individuals that help everyday people to live their dream of travel and adventure
Not only have the opportunity to sell a well-known and trusted brand but work for a company where the products you sell are designed in-house by our fantastic Product team
Generous staff discounts
Genuine career opportunities
Training and development opportunities, including detailed product training and practical in-store learning experiences
Refresh the resume, ace the interview, join the team, live the dream!


  • Retail Sales Assistant
  • performance management
  • Retail Team Leader


  • Weekdays
  • Times Vary