CUSTOMER ACQUISITION MANAGER, ANZ
STARTUP JOBS OZ,
SYDNEY, NSW, 2000 FULL TIME
Company Name: Uber
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers.
As member of the ANZ Operations team, you will be comfortable in an "all hands on deck" environment, able to operate and coordinate across multiple teams, and can thrive in a startup culture. You will be tasked with scaling the business, as we grow across ANZ and around the world. At a city and regional level, you will drive world-leading innovation, optimise the execution of work across teams and be a champion of collaboration between ANZ cities and the global business.
We are looking for a Customer Aquisition Manager to help us acquire and onboard customers (driver-partners) in cities around ANZ, driven by a solid understanding of experimentation, data and analytics.
What you'll do
Strategy. You're the driving force behind the continued growth in new driver-partners signing up with Uber. You'll decide which projects and areas of the acquisition and onboarding process the team should focus on and set an ambitious timeline to reach those goals
Hustle. Take ownership of Uber's growth in ANZ and do whatever it takes to get the job done. You are as pumped to pitch people in the street as you are forecasting in a spreadsheet.
Referral Marketing. Design and implement referral marketing campaigns designed to convert our existing driver-partners into our biggest advocates for new driver-partners
Analytics. Constant analysis of our driver-partner acquisition funnel and early lifecycle metrics by channel, demographics, and geography to drive efficient and cost-effective growth of new supply on our platform
Product Improvement. Proactively search for new features which could improve a seamless driver and rider experience
Be a champion of our driver-partners and advocate for their continued success on the platform
Self-starter attitude. You are an owner, you find opportunities and deliver solutions.
Ability to educate and influence tens of thousands of customers using creative marketing across multiple regions
Data driven decision making mentality and sound business judgment through strong analytical thinking and experimentation
Solid understanding of customer acquisition and onboarding
Ability to take initiative in a constantly-changing work environment
SQL or other geeky skills a plus, but not required
Data-driven marketing - you work confidently across on and offline and generally you want to try new things rather than relying on what's tried and tested.
Consulting, Accounting, or Banking background with numbers/excel driven decision instincts
Tech enthusiast with product development and management experience
Engineering background with dreams of applying similar process to people processes
Corporate strategy background with a willingness to roll up your sleeves
Employees get Uber credits every month!
Ground floor opportunity with the Regional Operations Team; shape the strategic direction of the company.
The rare opportunity to change the world such that everyone around you is using the product you built. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
Sharp, motivated co-workers in a fun office environment.
Monthly gym reimbursement.
Job Title:Customer Acquisition Manager, ANZ