Permanent Full Time Position
Wollongong Location
Great Work Life Balance

The Opportunity

We have an exciting opportunity for a Field Traffic Manager to be a part of our Road Network Manager within Roads and Maritime Services. This position plays a key role in Journey Management Division and reports directly to the Manager Field Operations and Services.

The Field Traffic Manager is responsible for managing and reporting on the day to day operation of the state road network, ensuring a high degree of traffic incident response preparedness, appropriate allocation of field resources, incident response planning and management, provision of training and education for internal and external stakeholders and supporting other aspects of the business relating to planned road access and special events and operations to ensure the safe, efficient and reliable operation of the state road network.

We are looking for a Field Traffic Manager who:

Drives and promotes standardised traffic incident management practice across NSW to facilitate the optimum flow of traffic and quick clearance of incidents on the state road network. Attend road related unplanned (emergency) incidents on a needs basis.

Manages the field response to traffic incidents and emergencies on the state road network, including advocating the quick clearance of incidents and urgent restoration of roadway capacity and reporting on incident impacts and agency responses.

Reviews traffic incident response resource and service requirements on a regular basis to ensure effective and cost efficient services are being delivered across the State and recommendations for improved service provision are evidence based and aimed at achieving high response standards.

We are also looking for someone who has experience in:

Working collaboratively with a diverse range of internal and external stakeholders to achieve operational outcomes.

Understanding customer and stakeholder needs and expectations in developing operational improvements to the road network.

Understanding community expectations and providing expert advice to allow motorists to make safe and efficient travel choices, particularly in relation to unplanned incidents.

About Us

Roads and Maritime Services is one of Australia's leading public sector agencies, with more than 5,500 employees and an annual budget of $5.5 billion.

As part of Transport for NSW we are responsible for implementing strategic and essential frontline services to the people of NSW who use roads, harbours and waterways.

We improve the movement of people by various transport modes, including public transport (bus and ferry), cycling and walking, as well as motor vehicles. We also deliver initiatives to improve the movement of goods on the freight network, by improving accessibility and infrastructure, with a focus on reliability, productivity and safety initiatives.

We offer diverse and challenging career opportunities for professional and technical specialists, trades, and people interested in making a difference to transport operations and road safety in New South Wales.


When you join Roads and Maritime Services, you become part of a forward-thinking organisation that will offer you generous working conditions, flexible working options and a real commitment to developing your skills.

As the key agency in NSW for road safety, traffic management and planning, road building and maintenance, as well as improving maritime safety, we want our staff to reach their full potential.

Remuneration package – RMS USS Grade 10 (114,430), plus employers contribution to superannuation, plus annual leave loading

Our commitment to Diversity

TfNSW are committed to building a diverse and inclusive culture across the Transport cluster, planning for and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, women and other diversity groups. TfNSW recognises the benefits that such an approach brings for our staff and customers in delivering the future of NSW.


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