Your team may be out on the road, but you certainly won’t be on your own. At StarTrack, we’re focused on our people, on teamwork and on helping you to get the job done. And as Australia’s largest freight and logistics provider we know a thing or two about delivery.

Every day we deliver a premium service to our customers, but we don’t stop there. Our passion for people means we’re always looking for ways to make your experience at work better and we pride ourselves on safety. In other words, we’ve got your back.

This is a critical leadership role for a driven individual who has proven experience and success in leading & developing a team. As Duty Manager you will lead a section of the Operations at our Wollongong facility to achieve high level efficiencies while meeting regulatory requirements & business objectives.

This position requires flexible starting & finish times.

Manage the performance of an operational team, coaching and developing supervisors to lead engaged teams that are consistently achieving their required performance levels, business objectives & our Star Rules & Operations process standards
Lead a culture of safety that is consistent with our safety leadership values, role modelling and managing compliance to safety, health, environmental & CoR policies and procedures
Enable and deliver effective communications to the team (Toolbox talks, Team meetings) on matters such as business updates and changes, and reinforcement of operational practices and policies
Lead change initiatives and operational efficiency programs and ensure consistent, clear communication to support the change programs
Monitor and report on operational performance, compliance & costs, ensuring stakeholders and senior management receive timely updates & where necessary, corrective action plans, on significant performance variances & operational incidents
What you’ll need:
Experience in an operational management role, preferably from within the transport & logistics industry
Proven ability to develop, communicate and implement operational plans, budgets and service delivery and optimisation models
Experience monitoring & driving compliance with WHS & HR policies, procedures & CoR
Experience in managing and improving the performance of people by influencing, directing and motivating them to achieve objectives and targets
Experience in resolving conflict and difficult work situations
Experience analysing & presenting operational reports
If you’re ready to put our customers first, we’d love to talk to you. At StarTrack, we’re focused on people, on teamwork and on helping you get the job done. Since joining forces with Australia Post, StarTrack are stronger than ever before, and can now offer both business and consumer markets an unrivalled range of parcel, freight, express, courier and international solutions - all under one banner.

Our new combined business brings the trust, reach and convenience that Australia Post is known for, together with the premium service standards of standards of StarTrack, to create the largest parcels, freight logistics provider in the country. And as the largest logistics provider in the country, we know a thing or two about delivery.

Apply for a job with StarTrack today, and be part of our exciting future.

We are committed to being an equal opportunity employer with a diverse workforce.


  • Team Manager
  • Manager
  • Duty Manager
  • Transport Service Manager


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