FOOD AND BEVERAGE SUPERVISOR
WOLLONGONG, NSW, 2500
FULL TIME, PART TIME, CASUAL
Novotel Wollongong is looking for a Food & Beverage Supervisor to join our Restaurant team. We are looking for someone who prides themselves on supporting a dedicated team in continually improving our operations and guest service levels. Your focus will be to supervise the daily operations of our Food and Beverage Department to ensure our guests enjoy a pleasurable dining experience whilst maximising revenue opportunities. This role will suit an enthusiastic and motivated individual wishing to excel in the hospitality industry.
The successful candidate will have the following qualities:
Previous Restaurant, Bar, Café or Conference experience
Sound knowledge of Food & Wine
Demonstrated problem solving skills with ownership and accountability for managing floor operations throughout a shift
Strong an eye for detail
Effective time management with the ability to plan, prioritise and delegate.
Demonstrated ability to lead and develop a team to excel
Strong cashiering and cash handling skills
Responsible Service of Alcohol Qualification
Flexibility to work a 7 day week rotating roster predominately night work
The right to work in Australia
As Food & Beverage Supervisor you will be responsible for:
Ensuring professional and friendly service is provided to all guests
Handle any guest requests and complaints in line with the hotel policy
Setting and maintaining high service standards
Liaise with guests, Chef and Kitchen team on menu, guest feedback and service issues
Achieve and uphold a clean, safe and hygienic work environment
Ensure a product of high quality and presentation
Maintain accuracy of all cash and credit transactions and complete daily balance activities as required
Assisting with training and maintaining staff product knowledge within the food and beverage department
Manage line staff on the shift to ensure required performance and hotel standards are met
Ensure staffing levels are adequate for the next service period, making adjustments as necessary
- Restaurant and Bar Assistant
- Bar and Restaurant Supervisor
- Food and Beverage Attendant
- Restaurant Hotel Security
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