Information for Parents
As a large employer of young people, we understand it is important that both you and your child feel comfortable with your child’s place of work.
Muffin Break is a great place for young people to start their working life.
Young people at Muffin Break not only learn how to make an amazing coffee or bake muffins they learn life skills that will help them in their future careers, such as communication, team work, punctuality, prioritization and problem solving.
Staff members at Muffin Break are trained through a structure online course and on the job training.
Here is an overview of some of the information that you might want to know and answer some of the questions that you might have if your child works at one of our stores
For parents of prospective employees
Below outlines the minimum age requirements to work at a Muffin Break.
Written parental consent is required to employ persons under the age of 15. They cannot work during school hours, but may be employed for up to 10 hours a week with a maximum of six hours per day. Hours of work are not restricted for people aged 15 to 17. However, they cannot work during the hours they are required to attend school.
There is no minimum legal age limit for starting work in TAS. However, persons under 16 cannot work during school hours.
Persons over 13 years of age are permitted to work with written parental consent. Persons under 16 cannot work during school hours. They cannot work more than four hours per day and 12 hours per week during school time.
Persons under 17 years of age cannot work during school hours or between the hours of 10pm and 6am.
Persons over 13 years may start work as long as they have written parental consent. Children under the age of 17 must not work during school hours and must not start work before 6am or finish after 10pm.
Persons cannot start work until they are over 15 years of age. Persons under 16 cannot work during school hours and may not work more than three hours on a school day. They must finish work by 9pm.
There is no minimum legal age limit for starting work in NSW. However, persons under 15 cannot work during school hours. If under 17, persons cannot work full time with the intention of leaving school without speaking to their Careers Advisor and applying to leave school.
What Award are employees hired under?
Restaurant Industry Award or Fast Food Award.
Will my child receive superannuation contributions ?
Staff member is entitled to super when they earn over $350 a calendar month.
What is the minimum shift length?
· Casual – Minimum shift is 2 hours under the Restaurant Industry Award and 3 hours under Fast Food Award.
· Part Time – Minimum rostered shift is 3 hours.
When are breaks given?
Hours Worked Rest Break (Paid) Meal Break (Unpaid)
Less than 4 hours No No
4 hrs but less than 5 hrs 1 x 10 min break No
5 hrs but less than 9 hrs 1 x 10 min break 1 x 30 min break
9 hrs or more 2 x 10 min break 2 x 30 min break
Does my child need to buy their uniform?
All employees will be provided with a uniform that must be worn whilst at work. Employees may be required to pay a deposit for this uniform, however, if this is the case this deposit will be returned when the uniform is returned. All employees are expected to look after and maintain their uniform, so that they are clean and tidy when at work.
When and how is my child paid?
Wages are paid either weekly or fortnightly depending on the Muffin Break store. Payment is to be made via EFT into your child’s nominated back account. The store will advise on which day of the week this will occur. Pay slips are to be issued with in 24 hours of payment being received.
Is there anyone my child can talk to if they’re unhappy with anything?
Muffin Break has a dedicated Employment Hotline to discuss any issues you or your child may be experiencing. The details are as follows:
Phone: 1800 622 388
Mobile: 0421 885 008 (text message only)